Articles

  How to export unsubscribes?

You can view a list of all unsubscribed, select 'Contacts-Search Contacts'...

 Can a user subscribe to multiple contact lists at once?

A subscription form can be used to subscribe your visitors to multiple lists by...

 How to allow contacts modify their profile/preferences

To allow subscriber to modify the details of their subscription, simply add a...

 How to change contacts from Text to HTML?

You can do this easier from the 'Manage Contact List' option. Check the box...

 How to change default Send-From Reply-To Email Address?

The 'Send-From' and 'Reply-To' email addresses can be set configured...

 How to check and make sure my contact lists have legitimate contacts?

The easiest way to make sure that your contacts are legitimate is to simply email them...

 How to configure an email suppression list?

You can add a banned list (suppression list) of contacts to a list.  The bans...

 How to export a contact list?

StreamContact allows you to export your contacts lists in CSV format. In the...

 How to export hard bounces?

To export a list of all hard bounced...

 How to import active subscribers?

Please check your subscribers and their email addresses as all of them must be active...

 How to import subscribers to a contact list?

StreamContact allows you to import contacts using CSV files format. In the...

 How to insert a 'hidden' field when creating a web form?

First, create a custom field (eg "Referral-Source") as a text-field that you...

 How to search for your contacts?

Filtering your searches allows you to view or send to a smaller selection of contacts...

 How to send a campaign to a selection of contacts?

You have a list that has a large number of contacts and you would like to, for...

 How to update fields in an existing contact list?

Let's assume you have a list called My-List with fields: Email address, First...

 How to view a list of unsubscribed email addresses?

To view all unsubscribed users, from the drop-down menu, select: MENU...

 How to view my contact lists and contacts?

You can view your contacts by simply selecting 'Manage Contacts' from the...

 Importing and exporting datasets.

StreamContact allows you to import contacts using CSV (comma separated value) files...

 Send confirmation emails to multiple subscription

If a contact signs up to multiple subscriptions using a web form, will they receive...

 What contact management features are available to use?

StreamContact provide you with Full List Management: You'll always be compliant...

 What happens if a contact in multiple lists clicks 'unsubscribe' link?

If a subscriber of newsletter is in multiple lists and they click...

 What is Suppression List?

Automatic suppression lists boost your deliverability by automatically blocking outbound email to...

 When importing contacts from a CSV file, special characters (e.g. è, é, ê...) are not visible

It is important to ensure that your CSV file is encoded with the same character set...

 Where to add First Name, Last name when manually adding contact to a list?

Firstly, you'll need to create the First Name, Last Name and any other fields that...

 Why some new contacts reported as 'Banned' records after data import?

StreamContact maintains a global dead email addresses list of contacts.  These...

 How to create list and import contacts?

You can have multiple contacts lists, and you can configure each contact list to work...